Technical Support Manager

7 days ago


Lahore, Punjab, Pakistan FINCA Impact Finance Full time

Company Overview

FINCA Impact Finance is a leading impact-driven financial institution that provides access to financial services for low-income individuals and small businesses.

Key Responsibilities:

  • Configuring and maintaining software tools for system performance and reliability measurement.
  • Maintaining server system security through best practices, Service Packs, software updates, and security patches.
  • Monitoring and administering AWS Cloud infrastructure.
  • Assigning and maintaining software licenses.
  • Providing third-level support to subsidiary IT teams for OS and system-related issues.

Requirements:

  • At least 3 years of experience in large-scale technology environment administration.
  • Experience with Windows Server OS administration and troubleshooting.
  • Familiarity with virtualization systems (VMware and Hyper-V), cloud services (AWS and Azure), PRTG monitoring solution, and Qualys vulnerability management solution.


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