Equipment Installation Expert

6 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

About This Role

This Field Service Engineer position requires an individual who is proficient in installing and integrating complex systems and equipment, as well as troubleshooting and resolving technical issues. The ideal candidate will have a bachelor's degree in Industrial Engineering/Electrical/Mechanical or a related field, or equivalent technical certification/experience.

The Field Service Engineer will work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimized for peak performance. They will also establish and maintain strong relationships with key customers, serving as trusted advisors for technical solutions and system optimization.

The Field Service Engineer will utilize remote monitoring tools, digital platforms, and AI-based generated video to provide real-time assistance to team members and customers, reducing the need for on-site visits. They will analyze data to identify underlying causes of recurring issues and address them proactively, ensuring minimal downtime and high customer satisfaction.

The ideal candidate will have a minimum of 2 years of experience in the Field Service industry, along with expertise in remote support technologies and complex systems. Strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills, are essential for this position.

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