![ibex](https://media.trabajo.org/img/noimg.jpg)
Support Team Member
4 hours ago
As a Service Delivery Expert, you will play a vital role in ensuring that our customers receive exceptional support. This includes responding promptly to inquiries, addressing concerns, and resolving issues efficiently.
Responsibilities:- Provide timely and effective responses to customer inquiries, addressing their concerns and resolving issues promptly.
- Maintain accurate records of customer interactions, detailing inquiries, complaints, and actions taken.
- Process orders, forms, and applications with precision and attention to detail.
- Follow up on customer requests to ensure resolution and strive for First Contact Resolution (FCR).
- Escalate unresolved customer grievances or special requests to designated departments for further investigation.
- Contribute to maintaining a positive company reputation by taking ownership of new and different requests and exploring opportunities to add value to job accomplishments.
- Bachelor's degree or above
- Strong written and verbal English communication skills
- Proficiency with MS Office, particularly MS Excel and MS Word
- Medical Insurance
- Permanent Employment Status
- Provident Fund
- Internal Job Opportunities
- Annual Leaves
- Leaves Encashment
- Referral Bonus
- Company Pick & Drop
-
Support Team Member
15 hours ago
Lahore, Punjab, Pakistan Supreme Protection Ltd. Full timeWe are looking for a skilled Support Team Member to join our team at Supreme Protection Ltd. in Pakistan.In this role, you will provide excellent support to our customers, respond to their inquiries and issues, and troubleshoot technical problems with our services.The successful candidate will possess strong customer service and technical support skills,...
-
Support Team Member
3 days ago
Lahore, Punjab, Pakistan Outsource Tel Full timeWe are seeking a talented and motivated individual to join our team as a Support Team Member. As a key member of our support team, you will be responsible for providing exceptional service to our clients by answering their questions, addressing their concerns, and resolving their issues in a timely and professional manner.This is an onsite night job at Johar...
-
Support Team Member
1 day ago
Lahore, Punjab, Pakistan ChatPandas Full timeJob Summary: We are seeking a Support Team Member to join our dynamic team at ChatPandas. The successful candidate will be responsible for providing top-notch support to our clients, ensuring their satisfaction with our products and services.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Provide product information and...
-
Customer Support Team Member
7 days ago
Lahore, Punjab, Pakistan Taurus Call Center Full timeCall Center Job OpportunityWe are seeking a highly motivated and dedicated individual to join our team as a Customer Support Representative at Taurus Call Center. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through a variety of channels.Key ResponsibilitiesThe successful candidate will be...
-
Abacus BPO Support Team Member
6 days ago
Lahore, Punjab, Pakistan Abacus BPO Full timeSupport Team Member Role:We are seeking a talented Support Team Member to join our customer support team. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong understanding of our products and services.Key Responsibilities:Handle customer inquiries and resolve issues promptly...
-
Phone Support Team Member
7 days ago
Lahore, Punjab, Pakistan Transworld Full timeAbout This JobAs a Phone Support Team Member at Transworld, you will be responsible for providing exceptional customer service to clients over the phone. The ideal candidate will possess excellent communication skills, both written and verbal.ResponsibilitiesRespond to customer calls, emails, and chat requests in a prompt and professional manner.Resolve...
-
Support Team Member
1 day ago
Lahore, Punjab, Pakistan Zameen Full timeWe are looking for a talented Customer Support Executive to join our team at Zameen.com.Key Responsibilities:Process invoices for new & existing accounts.Manage client account upgrades.Clients account degradation management.Integration of XML feeds.Grievance handling and escalation.Live chat support.After-sales support.Requirements:06 months - 1 Year...
-
Support Team Member
6 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout the JobWe are seeking a highly motivated Customer Care Representative to join our expanding team.In this key role, you will be responsible for providing exceptional support to our clients, assisting with payment processing needs including onboarding, reconciliation, risk management, terminal ordering, and troubleshooting.You will also ensure that our...
-
Support Team Member
4 hours ago
Lahore, Punjab, Pakistan Xybersystem Full timeXybersystem is seeking experienced Help Desk Associates to join our team as Customer Support Executives. In this role, you'll be responsible for providing exceptional customer support and ensuring seamless interactions with our clients.Responsibilities:Handling customer inquiries and resolving issues in a timely mannerCollaborating with internal teams to...
-
Support Team Member
15 hours ago
Lahore, Punjab, Pakistan The First Law Full timeThe First Law is committed to delivering outstanding customer experiences. We are recruiting a dedicated Customer Support Executive to support our mission.Main Responsibilities:Handle customer complaints and resolve issues promptly.Stay up-to-date on product knowledge and industry trends.Contribute to process improvements and quality assurance...
-
Support Team Member
4 hours ago
Lahore, Punjab, Pakistan Bvital Full timeJob SummaryWe are seeking a full-time Customer Support Specialist to assist our clients, manage orders, and resolve issues, ensuring a seamless experience. You will be the first point of contact, helping customers with inquiries and ensuring they leave satisfied.
-
Support Team Member
15 hours ago
Lahore, Punjab, Pakistan Accutech Solar Full timeAccutech Solar is looking for motivated female candidates who possess excellent communication skills and are self-motivated.Job Description:Provide exceptional customer service through various communication channels.Manage customer complaints and resolve issues efficiently.Maintain accurate records and update databases as necessary.Analyze data and create...
-
Support Team Member
4 days ago
Lahore, Punjab, Pakistan EcoEnergy Systems Full timeKey ResponsibilitiesEstablish initial contact with potential clients via warm calls.Follow up regularly with prospects to mature leads and ensure consistent communication.Maintain a strong pipeline and convert leads into confirmed leads.Keep track of all communications using CRM tools to manage client interactions.Collaboration with Sales and Marketing...
-
Support Team Member
3 days ago
Lahore, Punjab, Pakistan Moriox Shoes Full timeRole Profile: We are seeking an experienced customer service professional to join our team at Moriox Shoes. The ideal candidate will have a customer-oriented mindset and a friendly, professional demeanor.This role involves interacting with customers through various channels, resolving complaints, and providing accurate information about products and...
-
Support Team Member
15 hours ago
Lahore, Punjab, Pakistan DesignCoffers Full timeRequired Skills and QualificationsStrong problem-solving and decision-making abilitiesExcellent communication skills, both verbal and writtenAbility to work in a fast-paced and dynamic environmentGood interpersonal skills and ability to work well in a teamAttention to detail and ability to multitaskA Bachelor's degree in Accounting or a related field is...
-
Sales Team Member
4 hours ago
Lahore, Punjab, Pakistan Ideasols Technologies Full timeIdeasols Technologies seeks a Sales Team Member to join our team in Lahore, Pakistan.Job DescriptionCustomer Support: Provide prompt and accurate responses to customer inquiries via WhatsApp, ensuring a positive experience.Problem Solving: Effectively address and resolve customer concerns or issues, utilizing product knowledge to provide solutions.Order...
-
Team Sales Manager
4 hours ago
Lahore, Punjab, Pakistan New Travel Team Full timeSkills and QualificationsTo be successful in this role, you will need to have:Strong leadership and management skills.Ability to motivate and inspire a team.Excellent communication and interpersonal skills.Ability to work under pressure and meet deadlines.Some of your key responsibilities will include:Managing and directing the daily activities of telesales...
-
Marketing Team Member
4 hours ago
Lahore, Punjab, Pakistan QMCC Full timeWe're looking for a talented and driven Marketing Team Member to help us take our brand to the next level.About the Role:This is an exciting opportunity to join our dynamic marketing team and contribute to the development of innovative marketing strategies.Key Responsibilities:Conduct market research to identify trends and opportunities.Work closely with the...
-
New Travel Team Manager
4 hours ago
Lahore, Punjab, Pakistan New Travel Team Full timeJob RequirementsWe are seeking a highly motivated and experienced individual to lead our sales team at New Travel Team. As a Team Lead, you will be responsible for managing and directing the daily activities of telesales staff.Some of the key requirements for this role include:Strong leadership and management skills.Ability to motivate and inspire a...
-
Sales Team Director
4 hours ago
Lahore, Punjab, Pakistan New Travel Team Full timeJob DescriptionWe are looking for a highly motivated and experienced individual to lead our sales team at New Travel Team. As a Team Lead, you will be responsible for managing and directing the daily activities of telesales staff.Your key responsibilities will include:Acting as an information source and answering agents' questions, assigning tasks, following...