Monitoring Systems Expert

18 hours ago

Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly skilled Monitoring Solution Specialist to join our team.

Key Responsibilities:
  • Monitoring Solution Deployment and Configuration:
    • Design, implement, and configure monitoring solutions for applications, infrastructure, and networks monitoring.
    • Set up monitoring agents, data collection, and alerting systems for critical IT assets, both on-premises and in the cloud.
    • Integrate monitoring systems with existing IT operations tools to automate alerts and incident responses.
  • System and Application Monitoring:
    • Develop and configure comprehensive monitoring strategies for all layers of IT systems, including application, hardware, operating systems, databases, and networks.
    • Ensure key metrics are captured, including system uptime, performance, transaction latency, resource utilization, error rates, and other business-critical indicators.
    • Monitor On-Premises, Cloud Environments (AWS, Azure, Google Cloud) and containerized applications (Docker, Kubernetes) to ensure optimal performance and resource utilization.
  • Alerting and Incident Management:
    • Design and implement alerting systems based on thresholds and key performance indicators (KPIs) to notify stakeholders of potential issues.
    • Investigate, troubleshoot, and resolve monitoring-related incidents, ensuring minimal system downtime and performance degradation.
    • Work with operations, development, and support teams to resolve system issues and improve the effectiveness of the monitoring solution.
  • Data Analytics and Reporting:
    • Collect and analyze monitoring data to identify trends, patterns, and potential risks to system availability and performance.
    • Develop custom dashboards and reports to visualize system performance, availability, and incident trends.
    • Provide actionable insights to improve system reliability and optimize resource allocation.
  • Continuous Improvement and Automation:
    • Continuously evaluate and improve monitoring coverage, ensuring new systems, applications, and technologies are properly monitored.
    • Automate monitoring tasks and workflows, including alert escalation, ticket creation, and issue resolution.
    • Keep abreast of industry best practices, new monitoring tools, and emerging technologies to enhance monitoring capabilities.
  • Collaboration and Cross-Functional Support:
    • Collaborate with infrastructure, DevOps, and security teams to ensure end-to-end visibility across the entire IT ecosystem.
    • Provide training and support to internal teams on how to interpret monitoring data and respond to alerts.
    • Act as a subject matter expert (SME) for monitoring systems, providing guidance on monitoring tool configuration, optimization, and troubleshooting.
  • Documentation and Knowledge Management:
    • Document monitoring system configurations, workflows, and processes for future reference and training.
    • Maintain a knowledge base of common issues, alerts, and resolutions to improve incident management efficiency.

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