
Business Development Associate
16 hours ago
About this Role
We are seeking a highly motivated and organized individual to join our team as a Business Development Associate. This is a multi-faceted role that combines business development, customer operations, and brand communications.
The successful candidate will be responsible for growing our client base, managing customer touchpoints, and helping build a recognizable and trusted brand. They will also play a key role in improving brand tone and messaging across all touchpoints, working with the founder to shape our visual and content strategy.
Key Responsibilities:
- Lead Generation & Business Development
- Identify, qualify, and convert inbound and outbound leads (resellers, shops, influencers).
- Outreach through personalized pitches via email, WhatsApp, or other platforms.
- Maintain and update a CRM system to track leads and follow-ups.
- Client Operations & Order Management
- Manage customer orders, resolve queries, and follow up on payments.
- Ensure smooth communication from inquiry to order fulfillment.
- Liaise with the warehouse for inventory status and order dispatch.
- Brand & Customer Experience
- Improve brand tone and messaging across all touchpoints (website, DMs, etc.).
- Work with the founder to shape our visual and content strategy.
- Create engaging content (photos/videos/text) that highlights our unique brand vibe.
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