Operations Lead

1 week ago


Islamabad, Islamabad, Pakistan Padel Hour Full time

We're looking for an experienced Operations Lead to manage our front desk operations and contribute to the overall success of Padel Hour.

In this key role, you'll be responsible for overseeing staff, developing strategies to improve guest satisfaction, and collaborating with colleagues to drive business growth.

Main Objectives:
  1. Operational Excellence: Develop and implement processes to streamline front desk operations, ensuring seamless guest experiences and efficient staff management.
  2. Customer Satisfaction: Analyze guest feedback, identify areas for improvement, and develop initiatives to enhance guest satisfaction and loyalty.

A successful candidate will be a detail-oriented professional with excellent analytical skills, a passion for process improvement, and a commitment to delivering exceptional customer experiences.

If you're a driven and organized individual with a passion for operations and customer service, we invite you to join our team



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