
Telecommunications System Engineer
1 day ago
The successful candidate will have the following responsibilities:
- Identify and resolve moderately complex problems with business communication systems.
- Provide high-level technical consultation support to global customers.
- Support complex configuration programming changes for internal and external clients.
- Act as a project and technical lead on an as-needed basis, particularly for telecom and telephony projects.
- Collaborate with stakeholders and partners to support end-user installations, configurations, and programming changes.
- Deliver process training and knowledge transfer to new team members.
- Implement, demonstrate, and deliver solutions remotely or onsite.
Benefits and Requirements
The ideal candidate should possess excellent problem-solving skills and have experience with Genesys Cloud CX Contact Center and other UC platforms. Strong collaboration and communication skills are necessary for this role.
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Telecommunications Systems Professional
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