Telecommunications System Engineer

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Responsibilities
The successful candidate will have the following responsibilities:
  1. Identify and resolve moderately complex problems with business communication systems.
  2. Provide high-level technical consultation support to global customers.
  3. Support complex configuration programming changes for internal and external clients.
  4. Act as a project and technical lead on an as-needed basis, particularly for telecom and telephony projects.
  5. Collaborate with stakeholders and partners to support end-user installations, configurations, and programming changes.
  6. Deliver process training and knowledge transfer to new team members.
  7. Implement, demonstrate, and deliver solutions remotely or onsite.

Benefits and Requirements
The ideal candidate should possess excellent problem-solving skills and have experience with Genesys Cloud CX Contact Center and other UC platforms. Strong collaboration and communication skills are necessary for this role.

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