Customer Service Representative Role
2 weeks ago
We are seeking a highly skilled and professional Customer Service Representative to deliver exceptional service, resolve queries, and support our operations.
Key Responsibilities:- Handle customer calls and emails in a professional manner.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Coordinate with internal departments to address client concerns.
- Provide information about our recruitment services and processes.
- Follow up on client applications and ensure timely communication.
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and CRM systems.
- Ability to multitask and stay calm under pressure.
- Fluency in Urdu (English is a plus).
- Minimum education: Intermediate or Bachelor.
- Competitive salary and benefits package.
This is an exciting opportunity for a motivated individual to join our team and take their career to the next level.
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