Customer Service Representative
2 days ago
Company Description
For more than 15 years, Hawk International has been designing timepieces and accessories that symbolize quality, craftsmanship, and exceptional value. Our products evoke self-expression and instill confidence. We prioritize providing products that not only meet but exceed our customers' expectations. Hawk International is dedicated to innovation and excellence in all our designs.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Islamabad. The Customer Service Representative will handle customer inquiries, provide support, and ensure customer satisfaction. Day-to-day tasks include responding to customer emails and calls, resolving issues, assisting with orders, and ensuring a positive customer experience.
Qualifications
- Strong Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in Customer Service Representatives and Customer Experience roles
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Experience in the retail or fashion industry is a plus
- High school diploma or equivalent; college degree preferred
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