
Contact Center Manager
6 days ago
We are seeking an experienced supervisor to join our team and lead our contact center. The successful candidate will be responsible for managing a team of customer service representatives, overseeing daily operations, and developing strategies to improve efficiency and productivity.
- Main Responsibilities:
- Manage a team of customer service representatives, including hiring, training, and coaching.
- Oversee daily operations of the contact center, ensuring that all calls are handled in a timely and professional manner.
- Develop and implement process improvements to increase efficiency and productivity.
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Call Center Representative
4 weeks ago
Lahore, Punjab, Pakistan TrustLink Contact Center Full timeWe are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...
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Contact Center Agent
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center AgentWe are seeking a highly motivated and organized individual to join our contact center team as a contact center agent. In this role, you will be responsible for handling customer calls, responding to emails, and resolving customer issues in a timely and professional manner.The ideal candidate will have excellent communication skills, both...
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Contact Center Engineering Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a Senior Telecom Engineer, you will be responsible for ensuring seamless operation of contact center and unified communication platforms. This includes resolving complex technical issues, providing technical guidance to clients, and collaborating with teams to meet project objectives. Your expertise in Genesys Cloud CX Contact Center and other UC...
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Contact Center Professional
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center SpecialistWe are seeking a dedicated Contact Center Specialist to join our team. The successful candidate will be responsible for handling customer calls, resolving issues, and providing exceptional customer service. This is a full-time position requiring the ability to work diligently and handle pressure to meet targets and deadlines.
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Contact Center Agent
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center AgentWe are seeking a highly motivated and results-driven contact center agent to join our team. As a contact center agent, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Job Description:The ideal candidate will have good English fluency and the ability to carry out...
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Contact Center Professional
1 day ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center ProfessionalWe are looking for skilled Contact Center Professionals to join our team. As a Contact Center Professional, you will be responsible for interacting with customers, addressing their concerns, and providing solutions. This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic...
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Contact Center Management Role
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description">The Team Lead Contact Center is responsible for managing a team effectively, ensuring engagement and alignment with team deliverables.Closely collaborating with team members to maximize target achievement and optimize resource utilization is essential.The ideal candidate will maintain qualitative and quantitative targets by adhering to...
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Contact Center Team Member
23 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center AgentThis is a full-time on-site role where you will be responsible for managing contact centers, delivering customer support, and demonstrating computer literacy skills. As a Contact Center Agent, you will handle client inquiries, resolve issues, and provide top-notch service.You will work closely with the team to ensure seamless...
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Contact Center Representative
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center RepresentativeWe are seeking a highly motivated and customer-focused individual to join our contact center team.As a Contact Center Representative, you will be responsible for:Responding to incoming calls and emails from clients.Providing accurate and timely information to clients regarding their cases.Scheduling appointments and handling...
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Contact Center Representative
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeContact Center RepresentativeWe are looking for a highly motivated and results-driven Contact Center Representative to join our team. As a Contact Center Representative, you will play a critical role in providing exceptional service to our customers.Key Responsibilities:Act as a point of contact for customers via phone or other communication channels.Solve...