Contact Center Manager

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Contact Center Supervisor

We are seeking an experienced supervisor to join our team and lead our contact center. The successful candidate will be responsible for managing a team of customer service representatives, overseeing daily operations, and developing strategies to improve efficiency and productivity.

  • Main Responsibilities:
    • Manage a team of customer service representatives, including hiring, training, and coaching.
    • Oversee daily operations of the contact center, ensuring that all calls are handled in a timely and professional manner.
    • Develop and implement process improvements to increase efficiency and productivity.


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