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Contact Center Agent

3 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Contact Center Agent

We are seeking a highly motivated and results-driven contact center agent to join our team. As a contact center agent, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.

Job Description:

The ideal candidate will have good English fluency and the ability to carry out conversations, a target-oriented approach, and preferably call center experience. They should be hardworking, self-motivated, and a good team player.

Responsibilities:
  1. Handling customer inquiries and resolving issues over the phone.
  2. Providing exceptional customer service to ensure customer satisfaction.
  3. Maintaining accurate records of customer interactions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Fluent in English (written and verbal).