
ICT Operations Leadership Position
14 hours ago
**Job Title:** ICT Operations Leadership Position
We are seeking an experienced professional to lead our Information and Communication Technology (ICT) operations.
**Key Responsibilities:**
- Oversee the efficient delivery of ICT services, including helpdesk support, incident resolution, and problem management
- Manage the end-to-end operation and maintenance of ICT infrastructure, encompassing data centers, servers, storage systems, and network devices
- Develop and implement robust disaster recovery and business continuity plans to mitigate risks and ensure uninterrupted ICT services
- Conduct proactive forecasting, resource allocation, and performance monitoring to ensure ICT infrastructure scalability and operational efficiency
**Qualifications and Skills:
- PhD in Telecommunication Engg, Computer Science, Software Engg, IT System Management, Computer Engg, Cyber Security, Networks or any related discipline
- Minimum 15 – 20 years of experience in ICT operations, preferably in a university environment or mega organization
- Certifications such as Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP) or equivalent
**Leadership Requirements:**
- Strong leadership skills with experience managing diverse teams and driving performance in a high-pressure, mission-critical environment
**Essential Documents:
- Academic documents (scanned copies)
- Last education certificate/degree must be attested/verified by relevant authorities
**Professional Development Opportunities:
This position offers a chance to grow professionally and contribute to the success of our ICT operations.
Why Choose Us?
- We provide opportunities for professional growth and development
- We value diversity and inclusion in our work environment
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