
Digital Lending Implementation Specialist
1 week ago
We're a digital lending platform provider, empowering access to affordable credit globally.
Our Mission:
To bridge the gap between lenders and borrowers, promoting financial inclusivity.
Job Summary
We seek an experienced professional to lead our implementation efforts, ensuring seamless project delivery.
Key Responsibilities:
- Support pre-UAT setup, UAT sessions, and deployments.
- Assist customers during implementation, providing clear communication and issue resolution.
- Collaborate on testing, bug tracking, and troubleshooting.
- Maintain detailed project documentation and issue logs.
- Provide post-go-live support for smooth solution adoption.
Requirements:
To succeed in this role, you'll need:
- Strong communication, organization, and multitasking abilities.
- Eagerness to learn new tools and processes.
- A problem-solving mindset with a proactive attitude.
- Basic knowledge of software implementation, testing, and deployment.
- Understanding of banking workflows (desired).
- Basic technical skills (SQL queries, debugging, scripting).
Qualifications:
We're looking for candidates with:
- Bachelor's in computer science, IT or Engineering.
- 3+ years of experience in implementation, customer delivery, or technical support.
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