
E-commerce Operations Assistant
1 day ago
Job Title: E-commerce Operations Assistant
Key Responsibilities:- Manage day-to-day e-commerce operations, ensuring seamless customer experience.
- Coordinate inventory replenishment and monitor stock levels for timely availability.
- Respond to customer inquiries, feedback, and reviews in a professional and timely manner.
- Optimize product listings with engaging content and SEO best practices.
- Conduct market research on competitors and trends to inform pricing and promotion strategies.
- Process orders, track shipments, and ensure timely deliveries.
- Collaborate with the team to develop marketing campaigns and drive sales growth.
- Provide regular performance reports on sales metrics and areas for improvement.
Requirements:
- Proven experience as an E-commerce Operations Assistant or similar role in an online retail environment.
- Familiarity with Amazon Seller Central and FBM operations is advantageous.
- Excellent written and verbal communication skills in English.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.) and Google Workspace.
- Self-motivated and proactive individual who can work independently with minimal supervision.
- Ability to multitask and adapt quickly to changing priorities.
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