
Help Desk Specialist
1 week ago
Job Description:
Password Recovery Agent RoleThe Password Recovery Agent will be responsible for assisting taxpayers and internal users in recovering or resetting their login credentials for the Federal Board of Revenue (FBR).
Key Responsibilities:- Assist taxpayers in recovering passwords for FBR, ensuring the process is secure and efficient.
- Verify the identity of applicants through established verification protocols before granting password recovery access.
- Guide users through recovery issues related to account access or login credentials.
- Maintain a detailed log of recovery requests and resolutions for record-keeping and audit purposes.
- Educate taxpayers about secure password practices and system usage to prevent future account access issues.
Additionally, this role requires strong communication skills in Urdu and English, with a focus on customer service. Basic knowledge of FBR systems and tax-related processes are also necessary.
Key Competencies:- Attention to detail and accuracy.
- Customer-oriented approach with patience and empathy.
- Ability to work independently and within a team.
Benefits and Requirements
- Strong communication skills in Urdu and English.
- Basic knowledge of FBR systems.
- Tax-related knowledge and terminology.
-
Help Desk Specialist
7 days ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeJob Title: Help Desk SpecialistWe are seeking a technically skilled candidate with strong problem-solving abilities to fill the position of IT Support Technician.The successful individual will serve as a point of contact for all IT-related questions at the user level, responding promptly to user needs and ensuring the optimal functioning of all systems.Key...
-
Help Desk Professional
2 weeks ago
Gujujranwala City Tehsil, Pakistan beBee Careers Full timeIT Support SpecialistJob ResponsibilitiesTroubleshooting and ResolutionRespond to customer inquiries and resolve technical issues promptlyTroubleshoot complex problems and provide effective solutionsCustomer InteractionCommunicate clearly and politely with customers via phone, email, or chatDocument customer interactions and solutions accuratelyKnowledge...
-
Help Desk Engineer
7 days ago
Raiwind Tehsil, Pakistan beBee Careers Full timeCustomer Support SpecialistJob Summary:We are seeking a highly skilled and dedicated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to customers across various communication channels.Key Responsibilities:Customer Interaction:Ensure prompt and effective resolution of technical...
-
Help Desk Specialist
1 week ago
Gujujranwala City Tehsil, Pakistan beBee Careers Full timeTechnical Support Role OverviewThe role of Technical Support Engineer involves providing prompt and effective assistance to customers with technical issues.This requires strong problem-solving skills, excellent communication abilities, and the ability to troubleshoot complex problems.Troubleshooting technical issues often involves identifying the root cause...
-
Help Desk Agent
1 week ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timePosition Overview:We are seeking a Customer Support Representative (CSR) to respond to customers, confirm order details, and provide support on general questions related to products, orders, and shipping information.About the Role:This is a full-time position requiring excellent communication skills, both verbal and written.You will be responsible for...
-
Female Front Desk Associate
7 days ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeWe are seeking a highly motivated and proactive individual to fill the role of Female Front Desk Associate.Maintain office security by following safety procedures and controlling access via the front desk. This involves monitoring the logbook and issuing visitor badges as necessary.This is an excellent opportunity for candidates with little or no experience...
-
Front Desk Support Specialist
7 days ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeJob OpportunityWe are seeking a motivated individual to fill a Front Desk officer position. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a team environment.As a Front Desk officer, you will be responsible for supporting administrative and operational tasks, providing customer service...
-
Help Desk Assistant
7 days ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeAre you a highly motivated and organized individual who enjoys working with people? Do you possess excellent communication and problem-solving skills? If so, we encourage you to apply for the customer service representative position.ResponsibilitiesProvide Excellent Customer Service: Respond to customer inquiries via phone and email, providing timely and...
-
Help Desk Support Agent
7 days ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeCall Center Agent Job SummaryWe are seeking a highly skilled Call Center Agent to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and maintaining customer satisfaction.The Call Center Agent will work in a fast-paced environment, responding to customer inquiries via phone, email, or chat. They will...
-
Telesales Specialist
2 days ago
Gujujranwala City Tehsil, Pakistan The Ranking masters Full timeThe Ranking masters Gujranwala, Punjab, Pakistan2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The Ranking Masters is a multinational software house that specializes in prominent market technologies to provide optimal solutions and products for clients. We develops efficient and responsive business...