Building Services Manager

5 days ago


Karachi, Sindh, Pakistan CBRE Full time
Job Role

The Assistant Facilities Manager plays a crucial role in delivering exceptional facilities management services to our clients. This position is based on-site and involves close collaboration with internal and external stakeholders, including the building landlord, partners, and vendors.

Key Responsibilities:
  • Developing and maintaining strong relationships with internal and external customers to ensure a high-quality client experience.
  • Overseeing day-to-day site management activities, including site functionality, escalation management, planning, and client satisfaction.
  • Managing Building Management Systems and Preventative Planned Maintenance schedules in the CMMS system.
  • Ensuring compliance with health and safety measures and promoting best practice amongst colleagues, contractors, and vendors.
  • Reviewing and managing health and safety documentation to ensure safety on site.
  • Adhering to company and client policies and procedures consistently.
  • Communicating effectively to keep the client and management team informed of any elevated risks or events.
  • Managing budget and spend to ensure alignment with CBRE policies and procedures.
  • Delivering or delegating service requests to meet Key Performance Indicators and Service Level Agreements.
  • Ensuring office housekeeping and cleanliness is delivered to the highest standard.
  • Preparing and delivering monthly Contract and Business Unit Reviews.
  • Providing ad-hoc reporting as requested by the account.
  • Collaborating with external project managers in relation to facilities projects and fitouts.
  • Managing the Facilities team, managing team's objectives, goals, and growth.
  • Supervising and monitoring team's day-to-day work.
  • Supporting events and event space set up.
  • Enabling and promoting engagement at site.
  • Acting as the local point of contact/liaison for external contractors and consultants.
  • Identifying and preparing reporting of gaps in day-to-day operational activities.
  • Leading GAP analysis of the sites.
  • Maintaining asset reports for all equipment and assets installed at the client site.
  • Responsible for detailed reporting of shortcomings on a daily/weekly/monthly basis.


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