
Customer Service Representative
2 days ago
We are seeking a talented and customer-focused professional to join our team as a Call Agent.
Job SummaryThis is an exciting opportunity for a motivated individual to provide high-quality customer service, resolve customer inquiries, and meet sales targets in a dynamic and fast-paced environment.
About the Role- Respond to customer calls and provide solutions to their queries in a prompt and professional manner.
- Upsell and cross-sell products to increase sales revenue through effective communication and relationship-building skills.
- Collaborate with colleagues to achieve sales goals and maintain a positive and productive work environment.
- Females working remotely must have their own laptop and good quality headsets.
- Candidates applying for on-site work must have completed matriculation.
- Able to understand English and possess strong listening and communication skills.
- Excellent communication skills and ability to handle high-pressure situations.
- Strong problem-solving skills and customer service orientation.
- Good behavior and ability to maintain a positive environment.
- Ability to multitask, prioritize, and manage time effectively.
- Previous experience in a customer service or call center role is preferred.
Full-time employees will work on-site, while remote workers can operate from home with a reliable internet connection and necessary equipment.
Seniority LevelEntry-level position available.
Employment TypeFull-time position.
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