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Information Technology Officer

2 weeks ago

Islamabad, Islamabad, Pakistan HBL Asset Management Limited Full time

HBL Asset Management Limited requires an IT professional to fill this key role.

The Senior IT Officer plays a vital part in providing technical assistance to end-users, overseeing IT infrastructure, and ensuring optimal device performance. Key responsibilities include resolving technical issues, collaborating with the IT team, and implementing efficient IT processes.

Key Responsibilities:

  • Provide IT support for desktops, laptops, printers, and other devices.
  • Analyze and resolve technical issues effectively.
  • Maintain accurate records of IT support requests.
  • Configure and maintain computer hardware and software systems.
  • Evaluate and implement software updates and security patches.
  • Manage IT asset inventory and procure equipment as required.
  • Collaborate with the IT team to resolve technical issues.
  • Develop and maintain IT processes and procedures.

Required Skills

  • Strong understanding of Windows and macOS operating systems.
  • Experience in troubleshooting hardware and software issues.
  • Excellent communication and problem-solving skills.
  • Able to work collaboratively in a team environment.

Required Experience & Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 1-2 years of experience in IT support or system administration.