
Customer Sales and Support Specialist
6 days ago
We are seeking a highly skilled professional to join our team as a customer sales and support specialist.
The ideal candidate will have a strong understanding of the services offered by LearningCert, as well as the ability to identify potential customers and develop effective lead generation strategies.
This role requires excellent communication and interpersonal skills, with the ability to respond to customer queries effectively and provide regular market feedback to senior management.
Responsibilities:
- Understand the services offered by LearningCert and the target market.
- Identify potential customers/prospects and reach them via appropriate channels.
- Collaborate with the marketing team for effective lead generation strategies.
- Respond to all customer/prospect queries effectively.
- Maintain all records related to sales.
- Provide regular market feedback and reports to senior management.
Requirements:
- At least 1 to 2 years of solid and demonstrable experience in selling services.
- Ability to perform with minimum supervision and self-organization.
To be successful in this role, you will need:
- Strong business acumen and understanding of the services industry.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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