Retail Operations Manager

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Overview:

The role of a Retail Operations Manager is to oversee the day-to-day activities of a retail showroom. This includes managing sales, business development, and stock control.

Key Responsibilities:
  1. Monitor sales performance to ensure high customer satisfaction.
  2. Tour the sales floor regularly to address customer concerns and identify areas for improvement.
  3. Develop strategies to maximize profitability and meet sales targets.
  4. Create promotional materials and displays to attract customers.
  5. Analyze sales data to forecast future trends and plan accordingly.
  6. Maintain relationships with existing customers and develop new business opportunities.
  7. Identify opportunities for growth and implement changes to improve the business.
  8. Handle customer complaints and resolve issues efficiently.
  9. Oversee pricing and stock control to ensure optimal inventory levels.
  10. Manage statistical and financial records to inform business decisions.

Requirements:

  • Bachelor's degree in management sciences or related field.
  • Minimum 3-5 years of experience in retail management, preferably in a similar role.
  • Pleasant and confident personality with strong communication skills.
  • Excellent organizational, IT, and presentation skills.
  • Ability to handle client demands and customer complaints effectively.

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