Ecommerce Operations Specialist

We are seeking a skilled Amazon Account Manager to join our team.

• As an Amazon Account Manager, you will be responsible for managing, optimizing, and growing Amazon seller accounts to maximize sales, improve brand visibility, and ensure a seamless customer experience.

You will collaborate closely with the product, marketing, and analytics teams to develop and implement strategies that enhance product listings, manage inventory, analyze performance data, and drive revenue growth across Amazon marketplaces.

The ideal candidate is highly organized, analytical, and knowledgeable about Amazon seller tools, advertising, and marketplace best practices.

Main Responsibilities:

Amazon Account Management:

• Oversee day-to-day management of Amazon seller accounts, including product listings, pricing, promotions, and inventory management.
• Optimize product detail pages with SEO-friendly content, images, and A+ content to increase discoverability and conversion rates.
• Monitor account health metrics and ensure compliance with Amazon policies and guidelines.

Advertising & Marketing:

• Plan, execute, and optimize Amazon PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) to boost product visibility and sales.
• Collaborate with marketing teams to coordinate promotions, deals, and seasonal campaigns.
• Analyze advertising performance and recommend strategies to maximize ROI.

Sales & Performance Analysis:

• Track sales trends, customer reviews, and competitor activity to identify growth opportunities and areas for improvement.
• Prepare regular performance reports and present actionable insights to internal teams and clients.
• Manage inventory forecasting and replenishment in coordination with supply chain teams.

Customer Experience & Feedback:

• Manage customer feedback, resolve issues promptly, and ensure high levels of customer satisfaction.
• Monitor and respond to product reviews and questions to maintain brand reputation.

Collaboration & Continuous Improvement:

• Work closely with product development, marketing, and logistics teams to align strategies and ensure smooth operations.
• Stay updated on Amazon marketplace trends, algorithm changes, and new tools/features.
• Experiment with new approaches to increase sales and improve operational efficiency.

Key Skills & Qualifications:

• Proven experience managing Amazon seller accounts or marketplace management.
• Strong knowledge of Amazon Seller Central, Vendor Central, and Amazon advertising platforms.
• Experience with SEO optimization for product listings and marketplace compliance.
• Ability to analyze sales and advertising data to drive informed decisions.
• Excellent organizational and multitasking skills.
• Strong communication skills for coordination with cross-functional teams and clients.
• Familiarity with inventory management and supply chain processes.
• Proficiency in Excel, reporting tools, and e-commerce analytics software.
• Knowledge of e-commerce trends and customer behavior on Amazon.

Benefits:

• Competitive Salary.
• Furnished Accommodation.
• Three Healthy Meals.
• Learning & Growth Opportunities.
• Maternity & Paternity Leave.
• Sick & Casual Leave.
• Marriage Leave.
• Fun Activities & Games.

Why Choose This Opportunity?

• Global Exposure.
• Career Growth.
• Supportive Culture.
• Exciting Projects.