Digital Engagement Specialist

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Customer Care & Social Media Strategist

A dynamic and results-driven individual is required to drive our customer care and social media strategy forward.

  1. Resolve customer complaints efficiently and effectively, using problem-solving skills to find solutions.
  2. Analyze market operations to identify areas for improvement and develop actionable plans to enhance efficiency and compliance.
  3. Build relationships with key partners and stakeholders to gather intelligence and inform business decisions.
  4. Maintain accurate records of branch office performance, using data to identify areas for improvement and drive positive change.
  5. Create and curate engaging social media content, using analytics to measure success and inform future strategies.
  6. Research emerging social media trends and advise management on opportunities and challenges.
  7. Develop and track KPIs for social media campaigns, using metrics to evaluate success and inform future strategies.
  8. Write and publish online content, including articles and blog posts.
  9. Optimize and manage YouTube and fan page accounts to increase followers and engagement.


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