
Books Operations Coordinator
2 days ago
The primary function of this role is to provide exceptional customer service while managing various bookstore operations.
Key Responsibilities:- Deliver outstanding customer service for all customers, addressing their needs and facilitating purchases efficiently.
- Coordinate the ordering process for books, ensuring timely delivery and accuracy.
- Maintain up-to-date information on publisher addresses, policies, and procedures.
- Perform necessary price revisions on current book inventory to ensure accurate pricing.
- Oversee the receipt and processing of incoming textbooks, coordinating with relevant parties as needed.
- Process invoices for textbook orders received, maintaining accurate records and communication.
- Manage the return of excess book inventory, including monitoring receipt of credit memos and re-pricing of returned items.
- Re-price textbooks after book buy-back events to optimize inventory value.
- Assist in placing special orders for textbooks, catering to customer demands.
- In the absence of the Bookstore Manager, responsible for opening and/or closing the Bookstore, ensuring a seamless customer experience.
- Coordinate the return and re-pricing of athletic textbooks, maintaining accurate inventory levels.
- Support the maintenance of the current list of books used on campus, staying informed about curriculum changes.
- Contribute to book inventories and data input, ensuring accurate records and efficient operations.
- Collaborate with the Bookstore Manager to prepare for book buy-back events, streamlining processes and optimizing results.
- Offer assistance to other Bookstore staff members as needed, promoting a cohesive team environment.
- Help staff the Bookstore during special events held outside normal operating hours, enhancing customer engagement and satisfaction.
Excellent Microsoft Office skills, coupled with strong organisational, coordination, analytical, and communication abilities are essential for success in this role.
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Operations Support Manager
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Operations Assistant Manager
1 week ago
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Operations Coordinator
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Operations Coordinator
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Lahore, Punjab, Pakistan Oxbridge Digital Full timeCoordinate operational and academic matters with all campuses.Provide continuous support to campus teams and serve as a bridge between HO and campuses.Serve as a point of contact for student & faculty queries/escalations.Receive, document, and resolve complaints in a timely and professional manner.Develop and maintain a centralized alumni database.Coordinate...