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Business Systems Optimization Lead

2 weeks ago

Rawalpindi Cantonment, Pakistan Global Cloud Support Services Pvt Ltd Full time

We are an IT firm providing third-party IT services worldwide. Our services include Break-Fixes, Roll-Outs, Data Center Support, Cisco Support, Network & Desktop Support, End User Computing, IT Stock Storages.

Key Responsibilities
  • Design and develop IT systems and processes;
  • Implement and maintain IT infrastructure;
  • Develop and implement IT policies and procedures;
  • Analyze and resolve IT-related issues;
  • Provide excellent customer service and support.

As an IT Operations Excellence Specialist, you will be responsible for leading the development and implementation of best practices in IT operations. This includes identifying areas for improvement, developing and implementing process improvements, and ensuring compliance with industry standards and regulations.