Strategic Operations Leader

7 days ago

Rawalpindi Cantonment, Pakistan beBeeResilience Full time 400,000 - 800,000
Job Overview

As a key player in Pakistan's technology industry, PTCL Group stands out for its commitment to innovation and delivering integrated ICT services.

The company cultivates an inclusive culture that values diversity and uplifts every individual, regardless of their background or belief.

PTCL Group is guided by a clear vision to become the largest technology player in Pakistan and drive digital transformation. The organization's unified core values include being resilient, thinking big, winning every battle, and valuing success.

In this role, you will be responsible for achieving and maintaining key performance indicators (KPIs) including MTTR, MTTP, CHI, quality of installation, team engagement, management, and conversion targets.

Key Responsibilities
  • Ensure KPIs are maintained at optimal levels.
  • Lead and manage fiber maintenance teams to address FTTH network issues.
  • Handle operational and capital expenditures requirements.
  • Maintain line stability using tools like Nokia Motive.
  • Coordinate with agencies to safeguard the PTCL Network during developmental activities.
  • Ensure data accuracy across GIS mapping, workforce, and subscriber mapping.
Requirements
  • BS/BE(Electrical/Electronics) / BS CS from a recognized university.
  • Customer Relationship Management skills.
  • Data Analytics and Reporting expertise.
  • Operational Excellence knowledge.

PTCL Group offers family-centric policies, a hybrid work model, and career development opportunities that redefine the workplace.

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