Customer Service Representative

5 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Responsibilities:

  • To handle and execute the set of financial/non-financial transactions (e.g., cash deposits/withdrawals, local/foreign remittances, utility bills, outward clearing, cash sorting, payment orders, fund transfers) in the assigned branch, in line with the bank's/SBP's regulations and established turn-around times.
  • To ensure proper execution and preparation of vouchers regarding daily operational activities of the branch, while ensuring compliance with bank/SBP regulations.
  • To ensure proper preparation of reports, logs, and registers on all operational activities (e.g., cheque book issuance, issuance of local/foreign remittances, locker room records).
  • To ensure closure of the cash counter at ATM at day-end with complete reconciliation with the cash balances in the core-banking system, and balancing of the physical cash inventory in the vault and ATM.
  • To ensure proper storage/handling and balancing of cash and security stationary in the branch vault.
  • To provide customers with effective and efficient support in meeting their transactional needs, with a focus on transaction accuracy, and low turn-around time.
  • To resolve outstanding issues/lapses in daily operational activities, in coordination with the senior BSO/branch service manager.
  • To maintain effective and regular interaction with centralized operations departments to resolve any transactional issues and ensure efficient processing of customer transactions.
  • To ensure familiarity and compliance with any changes in regulatory requirements through regular review of bank and SBP's circulars/notifications.
  • To execute the branch vault/cash counter transactions as required by internal audit/SBP inspection teams.
  • To ensure screening/verification of customers' identity and entering correct details of customers in the system at the time of executing transactions.
  • To handle the physical movement of cash from/to the branch vault, in coordination with the bank's approved security companies.

  • Customer Service Representative

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers and play a crucial role in delivering exceptional customer service.

  • Customer Service Representative

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWorking in a call center environment involves handling incoming and outgoing telephone calls for various purposes, such as customer service, sales, technical support, or telemarketing. This role requires strong communication skills to effectively interact with customers and provide solutions to their queries.Main...

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a skilled customer service representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer experiences.

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Part time

    Customer Service RepresentativeWe are seeking a customer service representative to provide exceptional support to our customers. The successful candidate will be responsible for handling customer inquiries and providing information about our products and services.Responsibilities:Answering customer inquiries via phone, email, or chatResolving customer issues...

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a Customer Service Representative to join our team.Job Description:This role is ideal for individuals who enjoy interacting with customers and providing solutions to their queries. You will be responsible for handling customer calls, responding to emails, and resolving any issues that may arise.As a Customer Service Representative, you will...

  • Customer Service Representative

    4 weeks ago

    Karachi, Sindh, Pakistan JKD Communications Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Karachi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, ensuring customer satisfaction, and managing customer experiences. This role...

  • Customer Service Representative

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Zihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.

  • Customer Service Representative

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a proactive and friendly customer service representative to engage with our customers through WhatsApp.This role involves sending updates, reminders, and personalized offers to customers, keeping them informed and satisfied.The successful candidate will also be responsible for reaching out to customers who have...

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing large amounts of inbound and outbound calls in a timely manner. You will follow communication scripts when handling different topics and identify customers' needs,...

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking enthusiastic individuals to help us deliver exceptional customer service in the telecommunications industry.Handle inbound and outbound calls from customers.Provide accurate information about our services and promotions.Resolve customer inquiries and complaints effectively.