Customer Service Representative

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing large amounts of inbound and outbound calls in a timely manner. You will follow communication scripts when handling different topics and identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.

You will also maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures. Additionally, you will build sustainable relationships and engage customers by taking the extra mile. Meeting personal/team qualitative and quantitative targets is crucial in this role.

The ideal candidate will have a Bachelor's Degree with at least 1 year of customer service experience or experience directly related to the duties and responsibilities specified. Knowledge of telephone consoles and related equipment, customer service standards and procedures, international and/or conference call telephone dialing procedures and protocols, and proficiency in MS Office and CRMs are essential skills.

Duties and Responsibilities:
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling different topics
  • Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Maintain and improve quality results by adhering to standards and guidelines
  • Build sustainable relationships and engage customers by taking the extra mile
  • Meet personal/team qualitative and quantitative targets


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a skilled customer service representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer experiences.


  • Karachi, Sindh, Pakistan beBee Careers Part time

    Customer Service RepresentativeWe are seeking a customer service representative to provide exceptional support to our customers. The successful candidate will be responsible for handling customer inquiries and providing information about our products and services.Responsibilities:Answering customer inquiries via phone, email, or chatResolving customer issues...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWorking in a call center environment involves handling incoming and outgoing telephone calls for various purposes, such as customer service, sales, technical support, or telemarketing. This role requires strong communication skills to effectively interact with customers and provide solutions to their queries.Main...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Service RepresentativeThis is a full-time, on-site role for a customer-focused representative. The responsibilities include providing excellent customer support, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.The representative will be required to make a minimum of 150 calls per day to small businesses,...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a Customer Service Representative to join our team.Job Description:This role is ideal for individuals who enjoy interacting with customers and providing solutions to their queries. You will be responsible for handling customer calls, responding to emails, and resolving any issues that may arise.As a Customer Service Representative, you will...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Zihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.


  • Karachi, Sindh, Pakistan JKD Communications Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Karachi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, ensuring customer satisfaction, and managing customer experiences. This role...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking enthusiastic individuals to help us deliver exceptional customer service in the telecommunications industry.Handle inbound and outbound calls from customers.Provide accurate information about our services and promotions.Resolve customer inquiries and complaints effectively.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    This is a full-time, on-site role for a Customer Services Representative. The role involves managing day-to-day customer interactions and collections.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeJob DescriptionWe are seeking a skilled Customer Service Representative to handle customer inquiries, resolve issues, and provide information about our products and services.Key Responsibilities:Respond to incoming calls and emails promptly and accurately.Manage customer complaints by identifying issues and providing immediate...