Technical Support Specialist
11 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team at Temok. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients worldwide.
Job DescriptionAs a Linux Support Engineer, you will play a critical role in ensuring the smooth operation of our servers and network infrastructure. Your primary responsibilities will include:
- Managing our support system, live chat, phone calls, and support tickets/email inquiries.
- Providing expert-level Linux server administration and technical support services, including implementation, configuration, troubleshooting, security, and usage monitoring.
- Administering and maintaining web hosting services and servers to support business operations and end-user requirements.
- Implementing server hardening, scanning, and removal of backdoors, malware, and viruses; performing website analysis, performance, security, and monitoring.
- Possessing knowledge of web application firewalls and website security technologies, as well as server and website performance tuning.
To be successful in this role, you must have:
- A minimum of 1.5 years of experience in the web hosting industry and Linux server administration.
- Strong knowledge of Linux servers and WHMCS, as well as other ticket management systems.
- Proficiency in working with the Linux command line.
- Familiarity with shell scripting.
- Knowledge of web technologies, platforms, applications, search engines, DNS/bind, email, web servers, monitoring/NMS, clustering, rDNS, and email clients like Outlook/Thunderbird.
- Experience with virtualization technologies such as Xen, XenServer, VMware, and Hyper-V.
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Technical Support Specialist
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Technical Support Specialist
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Linux Server Technical Support Specialist
11 hours ago
Lahore, Punjab, Pakistan Temok Full timeWe are seeking a highly skilled Linux Server Technical Support Specialist to join our dynamic team at Temok. As a key member of our support team, you will be responsible for providing expert-level technical support to our clients worldwide.Job DescriptionThe ideal candidate will have a strong background in Linux server administration and technical support...
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Technical Support Specialist
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Senior Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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IT Support Specialist
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Technical Assistance Specialist
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Brand Awareness Specialist
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Software Support Specialist
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Technical Support Professional
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Technical Support Specialist
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Technical Support Professional
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