E-commerce Channel Manager

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

**Job Overview:**

E-commerce managers play a crucial role in driving the success of online sales channels. In this position, you will be responsible for developing and executing e-commerce strategies, managing online product listings, optimizing the user experience, and analyzing performance metrics to maximize revenue.

Key Responsibilities:
  • E-commerce Strategy Development: Formulate and implement strategies to enhance online sales, customer engagement, and brand visibility.
  • Website Management: Oversee the performance, design, and functionality of the e-commerce platform, ensuring a seamless shopping experience.
  • Product Listings & Inventory Management: Manage product uploads, descriptions, pricing, and stock levels to maintain accuracy and availability.
  • Digital Marketing & SEO: Develop and execute online marketing campaigns, including SEO, PPC, email marketing, and social media strategies to drive traffic and conversions.
  • Customer Experience Optimization: Enhance user experience (UX) by ensuring a smooth checkout process, easy navigation, and a mobile-friendly interface.
  • Sales & Performance Analysis: Monitor key performance indicators (KPIs), sales trends, and analytics to optimize strategies for growth.
  • Collaboration & Vendor Management: Work closely with internal teams, suppliers, and third-party partners to ensure smooth operations and effective promotions.
  • Customer Service & Support: Address customer inquiries, complaints, and feedback to enhance brand loyalty and retention.
  • Market Research & Trends: Stay updated with industry trends, competitor activities, and new technologies to ensure competitive advantage.

Requirements & Qualifications:

  • Bachelor's degree in Marketing, Business Administration, E-commerce, or related field.
  • Proven experience in e-commerce management or a similar role.
  • Strong knowledge of e-commerce platforms (Shopify, Magento, WooCommerce, etc.).
  • Expertise in digital marketing, SEO, and paid advertising strategies.
  • Proficiency in analytics tools such as Google Analytics and data-driven decision-making.
  • Familiarity with UX/UI principles and web design best practices.
  • Excellent organizational, problem-solving, and leadership skills.
  • Strong communication and teamwork abilities.
  • Ability to adapt to fast-changing market conditions and emerging technologies.

Preferred Skills:

  • Experience with email marketing platforms (Mailchimp, Klaviyo, etc.).
  • Knowledge of HTML, CSS, and basic web development concepts.
  • Understanding of supply chain and logistics in e-commerce.
  • Experience with CRM tools and customer engagement strategies.

Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunities for career growth and professional development.
  • Flexible work environment with remote work options.
  • Employee discounts and perks.
  • Health and wellness benefits.


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