Sales Performance Coordinator

2 days ago

Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Overview

We are seeking an experienced Call Center Representative with a strong American accent to join our Truck Dispatching campaign.

The ideal candidate must have excellent communication skills, be customer-oriented, and possess strong sales capabilities.

Key Responsibilities:
  1. Dispatch Coordination: Handle inbound and outbound calls related to truck dispatching services.
  2. Customer Support: Provide excellent customer support, addressing inquiries and resolving issues in a timely manner.
  3. Operational Efficiency: Coordinate with truck drivers and ensure efficient dispatching services.
  4. Sales Development: Follow up with potential leads and convert them into sales.
  5. Performance Metrics: Meet or exceed monthly sales targets and dispatch efficiency metrics.
  6. Team Collaboration: Work closely with the dispatching team to ensure smooth operations.
  7. Communication: Communicate effectively with team members and management to provide real-time updates on customer and dispatch situations.
Requirements:
  1. A proven track record as a Call Center Representative, Sales Representative, or similar customer service role is required.
  2. A strong American accent is mandatory for this position.
  3. Excellent verbal and written communication skills are essential.
  4. A proven ability to meet or exceed sales goals is necessary.
  5. Multitasking and handling high-pressure situations are crucial.
  6. Familiarity with truck dispatching or logistics operations is a plus.
  7. Flexibility to work non-traditional hours, including evenings or weekends, as required.
Additional Qualifications:
  1. Exceptional interpersonal skills and a customer-focused mindset.
  2. Strong problem-solving abilities and quick decision-making skills.
  3. High attention to detail and ability to follow instructions precisely.
  4. Ability to thrive in a fast-paced environment and handle multiple calls concurrently.
  5. Competitive compensation package with performance-based incentives.
  6. Opportunity for growth and development within the company.
  7. Flexible work hours.
  8. Collaborative and dynamic team environment.

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