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Cybersecurity Expert
21 hours ago
Tekboox, a leading US-based IT company, is seeking an experienced Senior Security Engineer to provide expert technical support for our clients. The ideal candidate will have extensive knowledge of IT systems, networking, security, and backup infrastructure, with a focus on delivering exceptional service and driving continuous improvement.
Key Responsibilities:
- Provide comprehensive support for system, network, backup, and security event management.
- Participate in an after-hours on-call rotation to ensure client systems remain operational and secure.
- Proactively manage services to identify and address potential issues before they impact clients.
- Deliver hypercare support for critical incidents and escalations, ensuring swift resolution.
- Configure and maintain centralized services alerts.
- Perform quality assurance checks on backup systems to ensure data integrity and system reliability.
- Serve as a backup for Help Desk support to assist with escalated technical issues.
Requirements:
The ideal candidate will possess 3-4 years of experience in Centralized Services, covering L1 to L3 responsibilities, along with CISSP certification and proven knowledge of cybersecurity risks and best practices for protecting sensitive data and systems.
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