
GrowthRise Solutions Team Member
2 days ago
GrowthRise Solutions is committed to delivering exceptional customer experiences and has an exciting opportunity for an E-commerce Support Coordinator to join our team in Islamabad. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our e-commerce platform and providing world-class customer service.
Key Performance Indicators (KPIs):- Customer Satisfaction
- Ensure that 95% of customers report being satisfied with their interactions with our support team.
- Order Fulfillment Rate
- Achieve an order fulfillment rate of 99% within 24 hours of receiving an order.
- First Response Time
- Respond to all customer inquiries within 2 hours during peak hours.
- Ticket Resolution Rate
- Resolve 90% of customer tickets within 4 hours of receiving them.
We are seeking a highly skilled and experienced individual who can lead our support team to achieve exceptional results and drive business growth.
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E-commerce Operations Coordinator
2 days ago
Rawalpindi Cantonment, Pakistan GrowthRise Solutions Full timeAre you a dedicated and customer-focused professional looking for a new challenge? Do you have a passion for e-commerce and delivering exceptional customer experiences? If so, we invite you to apply for the E-commerce Support Coordinator position at GrowthRise Solutions.About the Role:Job Type: Full-timeSeniority Level: Entry-levelIndustry: IT Services and...
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Customer Service Representative
2 days ago
Rawalpindi Cantonment, Pakistan GrowthRise Solutions Full timeGrowthRise Solutions is seeking an E-commerce Support Coordinator to join our team in Islamabad. As a key member of our support team, you will play a crucial role in providing exceptional customer experiences and ensuring the smooth operation of our e-commerce platform.Responsibilities and Expectations:Support Customer QueriesRespond promptly and effectively...
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E-commerce Support Specialist
2 days ago
Rawalpindi Cantonment, Pakistan GrowthRise Solutions Full timeDiscover a rewarding career opportunity with GrowthRise Solutions, a dynamic e-commerce company based in Islamabad. As an E-commerce Support Coordinator, you will play a vital role in ensuring exceptional customer experiences and efficient order management.Key Responsibilities:Deliver Exceptional Customer SupportRespond promptly and professionally to...
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Sales Operations Team Lead
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