
Debt Collection Agent
2 weeks ago
We are seeking a skilled and experienced Customer Service Representative to join our organization. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of customer service principles.
Key Responsibilities:
- Make outbound calls to customers as part of our debt campaign
- Generate leads and provide solutions to customer inquiries
- Collaborate with the sales team to achieve goals and objectives
- Provide exceptional customer service through effective listening, empathy, and problem-solving skills
Requirements:
- Good English Accent (American Preferred)
- Strong Listening Skills
- Ability to work collaboratively within a team and lead a team
- Minimum 6 months experience in outbound dialing
- Debt Campaign Experience is beneficial but not necessary
- Willingness to work non-traditional hours including night shifts
- Ability to learn quickly and adapt to new situations
- Flexibility to start employment at short notice
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