Customer Care Agent

6 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Customer Care Agent

We are seeking a skilled Customer Care Agent to join our team.

As a Customer Care Agent, you will be responsible for delivering exceptional customer experiences through prompt and courteous responses to customer inquiries.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Manage and update the CRM system to ensure accuracy and efficiency.
  • Assist with scheduling appointments and coordinating meetings.
  • Collaborate with cross-functional teams to address customer needs.
  • Provide accurate information about our products or services.

Requirements:

  • High school diploma or equivalent.
  • Proven experience in customer service or receptionist roles.
  • Fluency in English, with excellent telephone etiquette and strong interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Exceptional organizational skills and attention to detail.

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