Dynamic Sales Professional for Equipment Sourcing

6 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking highly skilled and motivated individuals with excellent communication abilities to join our team as a Tele Sales Representative.

Key Responsibilities:
  • Outbound Calls: Make outbound calls to suppliers to confirm equipment pricing and availability, ensuring timely delivery and effective relationships.
  • Inbound Sales: Handle inbound customer sales inquiries, assisting clients with product selection, pricing, and availability, resulting in high customer satisfaction ratings.
  • Customer Contact: Reach out to customers if equipment is unavailable, offering alternatives and upselling where applicable, driving revenue growth and customer loyalty.
  • Data Updates: Maintain and update supplier accounts and pricing in the Keystone software system, ensuring accuracy and efficiency.
  • Collaboration: Communicate equipment or pricing changes with the strategic partnerships team, fostering open communication and collaboration.
  • Supplier Relations: Build familiarity with key suppliers to ensure adequate equipment coverage, developing strong business relationships and securing long-term partnerships.
  • Customer Service: Provide exceptional service to suppliers and customers via phone, email, and chat, addressing concerns and inquiries effectively, and delivering a positive experience.
  • Training: Participate in equipment education and training workshops provided by the client, enhancing knowledge and skills to stay up-to-date with industry developments.
  • Additional Tasks: Perform other duties as assigned, adapting to changing priorities and demands.
Qualifications:
  • Experience: 1–3 years of customer service and/or inbound sales experience, preferably in a BPO or call center, with a proven track record of success.
  • Education: Bachelor's degree preferred, demonstrating a solid foundation in business principles and practices.
  • Communication Skills: Excellent written and verbal communication skills in English, with a neutral or American accent, enabling clear and effective communication with diverse stakeholders.
  • Sales Skills: Ability to handle inbound sales inquiries, upsell, and close sales effectively, achieving sales targets and driving revenue growth.
  • Tech Skills: Basic to intermediate knowledge of various cloud-based software and applications, including Keystone, with the ability to learn new systems quickly.
  • Soft Skills: Ability to multitask, work both independently and as part of a team, and adapt to changes in a fast-paced environment, demonstrating flexibility and resilience.
  • Shifts: Willingness to work rotating shifts between 5 PM and 5 AM, accommodating varying schedules and demands.
  • Motivation: A self-starter who is passionate about delivering superior customer service and driving sales, with a results-oriented mindset.
What We Offer:
  • Market Competitive Salary
  • Career Growth
  • Learning & Development
  • Provident Fund
  • EOBI
  • Life Insurance

Timing: Night Shift

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