Telesales Professional

22 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Description

We are seeking a highly skilled Telesales Professional to join our team. This full-time position involves communicating with customers, providing excellent customer service, generating sales, and assisting with training activities.

Key Responsibilities

  • Customer Communication: Reach out to potential customers via phone or email to promote services such as AC installation, maintenance, and repair.
  • Sales Activities: Engage with prospects, understand their needs, and recommend suitable HVAC solutions.
  • Customer Service: Provide exceptional customer support, answer queries, resolve complaints, and ensure customer satisfaction.
  • Training Support: Assist in training new telesales representatives and help improve team performance.
  • Lead Generation: Qualify and generate leads, schedule appointments, and pass valuable prospects to the sales or service team.

Qualifications

  • Communication Skills: Strong phone etiquette and the ability to engage customers in a friendly, professional manner.
  • Sales Abilities: Experience in telesales or direct sales roles, with a proven ability to close deals.
  • Training Capabilities: Ability to mentor and train new team members on effective sales techniques and customer service.
  • Strong Interpersonal Skills: Able to establish rapport with customers, handle objections, and engage in active listening.


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