Technical Support Specialist

5 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Technical Support Specialist

About the Role

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our technology operations group, you will play a vital role in delivering exceptional IT support to our employees, agencies, and clients.

Key Responsibilities:
  • Provide on-site technical support to our teams, ensuring that they have access to reliable and modern technology solutions.
  • Collaborate with internal teams to drive our transition to cloud-based services and digital experiences.
  • Maintain and support standard technology services, including meeting room AV systems.
  • Educate users on IT services, policies, and best practices.
  • Accurately log all IT engagements for reporting and performance tracking.
  • Manage onboarding and offboarding processes, including account administration and asset management.
  • Resolve Level 1 and 2 incidents, escalating complex issues to infrastructure or management teams when required.
  • Support user and office relocations, hardware/software deployments, and warranty replacements.
  • Manage IT asset procurement, inventory, and lifecycle.
  • Contribute to the Service Desk knowledge base and documentation.
Requirements:
  • A minimum of 3-5 years' experience in IT help desk or deskside support roles.
  • Strong cross-platform expertise in Windows and Mac OS, as well as working knowledge of AV technology.
  • Excellent problem-solving skills and a proactive, can-do attitude.
  • Empathy and effective communication skills with diverse end users.
  • Ability to build trust-based relationships and collaborate across teams.
  • Strong written and verbal English communication skills (advanced level required).
  • Effective time management and prioritization abilities.
What We Offer:
  • A collaborative and inclusive work environment.
  • The opportunity to work with cutting-edge technology and tools.
  • Professional development opportunities to enhance your skills and career prospects.

This is a full-time position requiring a high level of technical expertise and excellent communication skills. If you are passionate about delivering exceptional technical support and are eager to join a dynamic team, please apply for this exciting opportunity.

  • Technical Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our IT systems, providing first-level support for software applications and hardware.

  • Technical Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This role will be responsible for providing technical assistance to users across various departments.Key Responsibilities:

  • Technical Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: IT Support SpecialistAbout the Role:The IT Support Specialist will play a crucial role in ensuring seamless technology operations within our organization. This position involves providing tier one technical support to end-users via various communication channels, troubleshooting common issues, and escalating complex problems to senior...

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a dedicated Technical Support Specialist to provide technical assistance and support to our clients.Provide technical support via various communication channels, including email, phone, and chat.Troubleshoot and resolve technical issues related to software, hardware, and networks.ResponsibilitiesThe successful candidate will be...

  • Technical Support Specialist

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. This role will be responsible for providing exceptional customer service, resolving technical issues, and ensuring seamless support to our clients.About the RoleProvide timely and effective support to customers via phone, email, or...

  • Technical Support Specialist

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistDescription:Create and maintain technical documentation for systems and applications. Assist with administrative tasks, answer calls, organize files and documents, and participate in projects.Skill Requirements:Familiarity with computer software and hardware.Good communication skills.Ability to work independently and as...

  • Technical Support Specialist

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide top-notch technical assistance and support to our clients. The successful candidate will be responsible for troubleshooting and resolving technical issues related to software, hardware, and networks.Responsibilities:Provide technical support via multiple channels, including phone and...

  • Technical Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title:Technical Support SpecialistJob OverviewThis position is ideal for individuals eager to start their professional journey in IT technical support.Key ResponsibilitiesProvide technical assistance and support to customers through various channels.Maintain and repair computer systems, software, and hardware as needed.Assist with administrative tasks...

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a skilled Technical Support Specialist to join our team as a key escalation point for complex technical issues. The successful candidate will have excellent problem-solving skills and the ability to work collaboratively with internal teams and external stakeholders.About the RoleAs a Tier 2 Technical Support Agent, you will be responsible for...

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Our organization seeks a Technical Support Specialist to provide expert assistance for Odoo applications, resolving issues efficiently and enhancing application functionalities.Key responsibilities include troubleshooting and resolving technical issues, configuring and customizing Odoo modules, diagnosing problems using Python skills, and implementing...