Director of Student Engagement

5 days ago


Karachi, Sindh, Pakistan KinderCare Learning Centers Full time
Job Description - Director of Student Engagement

Aga Khan University is a private international institution dedicated to delivering exceptional teaching, research, and service. Our teaching hospital holds the prestigious Joint Commission International accreditation for adhering to the highest international healthcare standards.

Student Affairs and Services (SA&S) serves as a one-stop department catering to all student activities and support beyond the classroom and clinic. It collaborates closely with faculty, staff, and leadership across entities to foster student-centeredness and facilitate a successful academic journey at AKU.

Key Responsibilities:
  • Develop a comprehensive portfolio of services supporting students in Pakistan.
  • Provide visionary leadership and strategic direction to enhance the overall quality of the students' experience.
  • Ensure that students receive necessary support and activities promoting their social, cultural, and recreational life, building community, and providing opportunities for leadership development.
  • Work directly with stakeholders to understand the student experience through feedback channels and analysis of student data.
  • Maintain an up-to-date communications strategy to keep students and relevant stakeholders informed.
  • Lead key student experience projects utilizing data to monitor and evaluate the service's activity and impact, making strategic recommendations for change.
  • Collaborate with academic administration to identify student cohorts requiring assistance and proactively organize necessary support.
  • Manage the onboarding of international students, providing required support for settlement into the university community.
  • Serve as a role model for students, ensuring compliance with the University's Student Code of Conduct and Disciplinary Procedures, and manage unit budgets and other administrative functions.
  • Provide leadership and accountability for the development and improvement of non-academic extracurricular and co-curricular student programs and experiences.
  • Respond to the academic needs of different programs and how student life activities are intertwined with these in collaboration with academic leadership.
  • Develop a commitment to ethical behavior by working closely with students to develop and maintain a code of honor and professional and social responsibility.
  • Act as the primary point of contact for students and any other entity seeking assistance.
  • Influence change to ensure strong support for student activities and cultural, recreational, and community life initiatives.
  • Lead the development and implementation of communication and promotional plans and schedules for student-centered activities and events.
  • Identify issues affecting campus life quality and bring them to the attention of the Vice Provost Students to stay connected with campus life.
  • Foster university citizenship at AKU by engaging students with their Alma Mater.
  • Develop and monitor the Student Experience office operations budget, coordinating with programs and staff.
  • Advocate for the needs and interests of students in informal and formal situations.
  • Stay connected with various student committees.
  • Administer the Student Code of Conduct and Disciplinary Procedures for students enrolled in programs at AKU in Pakistan.


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