
Digital Sales Team Member
3 days ago
About the Role:
This is an exciting opportunity to join our team as an E-commerce Sales Specialist. In this role, you will be responsible for managing sales orders, coordinating with customers, and working closely with the sales team to achieve sales targets.
Key Responsibilities:- Order Fulfillment: Ensure timely and accurate delivery of products and services to customers.
- Customer Engagement: Provide exceptional customer service, address queries, and resolve any issues promptly.
- Business Development: Collaborate with the sales team to develop targeted marketing strategies, prepare quotes, and create client presentations.
- Data Analysis: Analyze e-commerce performance data to identify trends and areas for improvement. Prepare reports on key metrics such as sales performance and website traffic.
- Inventory Management: Monitor stock levels, coordinate with the warehouse, and ensure adequate product availability for customer orders.
- Meeting Coordination: Schedule and organize sales meetings, both internally and with clients.
- Documentation: Prepare and maintain sales-related documentation, contracts, and agreements.
- Platform Management: Manage e-commerce platforms such as Amazon and E-bay.
- Escalation Management: Act as a primary point of contact for customer inquiries and escalations regarding e-commerce orders.
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