
AI System Reliability Engineer
6 hours ago
We are seeking a seasoned Engineering Manager to lead a team focused on ensuring the reliability, robustness and performance of AI features in production environments.
You will be responsible for building and growing a high-performing team of engineers and analysts focused on data analysis, debugging, root-causing production issues and identifying long tail failures and corner cases across our AI stack.
- Build and manage a talented engineering team focused on AI system reliability.
- Lead efforts to detect, diagnose and mitigate failures and degradation across AI features in production.
- Design tools, dashboards and processes to surface anomalies, performance regressions and edge cases.
- Drive cross-functional initiatives to improve monitoring, observability and data quality.
- Oversee data analysis, annotation processes and AI system workflows to improve model performance.
- Develop and maintain technical documentation for AI workflows, ensuring clarity and efficiency.
- Monitor key AI performance metrics and implement strategies for optimization.
- Champion a culture of ownership, rigor and continuous learning within the team.
- Coordinate and share data insights with research groups to improve product and customer experience.
- 2+ years of experience managing high-performing engineering teams, preferably in AI, ML infrastructure or production systems.
- Strong understanding of AI feature development lifecycles, data pipelines, model debugging and post-deployment validation.
- Proven experience with root cause analysis, reliability engineering or debugging complex distributed systems.
- Strong analytical mindset and ability to dig deep into data to uncover insights.
- Experience working cross-functionally with ML researchers, product managers, customer success and support teams, and data engineers.
- Excellent communication and leadership skills; ability to drive clarity in ambiguous environments.
- Proficiency in Python and SQL for data processing and reporting.
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