
Sales And Relationship Builder
2 weeks ago
A key role for any business is ensuring that customers have a positive experience when interacting with the company. As a Customer Experience Specialist, you will play a vital part in achieving this goal by selling our products or services to potential and existing customers.
Key responsibilities of this role include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of our products or services offered. You may also be responsible for processing orders, resolving customer complaints, and maintaining accurate records of customer interactions and sales.
Key Requirements- Education: A high school diploma or equivalent is usually required, although some companies may prefer or require a college degree, especially for more specialized or technical sales roles.
- Sales skills: Strong sales skills, including the ability to persuade, negotiate, and close deals, are essential for this role.
- Communication skills: Excellent verbal and written communication skills are crucial, as you will be interacting with customers and colleagues on a daily basis.
- Customer service skills: Providing excellent customer service, including listening to customers' needs and concerns and responding in a helpful and timely manner, is vital.
- Computer skills: Many companies use computer systems and software to manage customer interactions and sales, so proficiency in using these tools is necessary.
- Product knowledge: A good understanding of the products or services you will be selling, including their features, benefits, and pricing, is essential.
- Goal-oriented: You should be comfortable working in a fast-paced, goal-oriented environment, where meeting sales targets and other performance metrics is expected.
- Adaptability: The ability to adapt to changing customer needs, product offerings, and sales strategies is important.
- Teamwork: Working collaboratively with colleagues and sharing knowledge and resources is necessary.
- Ethical behavior: Behaving ethically and with integrity, following company policies and industry regulations, is paramount.
We offer a competitive package including communication, incentive bonus, and leaves.
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