
Front Desk Associate
16 hours ago
**Hotel Receptionist Job Overview**
This role involves handling guest arrivals and departures, managing reservations, and providing excellent customer service.
The ideal candidate will possess strong interpersonal skills, proficiency in reception duties, and excellent phone etiquette.
Responsibilities:
- Greet guests and manage check-ins and check-outs
- Handle guest inquiries and bookings promptly and professionally
- Maintain a clean and organized front desk area
- Provide information about hotel facilities and services
- Collaborate with the housekeeping team to ensure smooth operations
- Manage phone calls and respond to guest inquiries
- Assist with room assignments and key distributions
Requirements:
- Strong Interpersonal Skills
- Proficiency in Receptionist Duties and handling Reservations
- Excellent Phone Etiquette and Communication skills
- Ability to work independently and in a team
- Customer service experience is a plus
- Flexibility to work in a hybrid environment
- High school diploma or equivalent education
Work Environment:
This is an on-site contract role located at The Nights Inn.
Additional Information:
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