Help Desk Support Associate

Support AssistantResponsible for overseeing the Help Desk and Complaint Desk as well as performing managerial activities within the respective department.ResponsibilitiesThis position involves:Providing IT support and managing IT-related softwareManaging the Complaint Desk and resolving customer issuesOversight of the Help Desk and ensuring timely resolution...

Help Desk PositionThis Help Desk position provides critical assistance to our customers through prompt and professional technical support.Develop and maintain detailed records of customer inquiries and resolutions.Analyze and diagnose technical issues using established procedures.Collaborate with cross-functional teams to identify solutions for complex...

Service Delivery Analyst Job DescriptionWe are seeking a skilled Service Delivery Analyst to join our IT team. The ideal candidate will have experience in providing customer-focused IT support services, including help desk functions and technical problem-solving.Provide timely and effective support to internal stakeholders and customersResolve technical...

Are you a technical expert looking for a new challenge? Do you have a passion for providing exceptional customer service and technical support? We are seeking a highly skilled ServiceDesk Administrator to join our team and take on this exciting opportunity.Job DescriptionIn this role, you will be responsible for managing and resolving technical issues...

Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...

Customer Service RepresentativeWe are seeking two Customer Support Specialists to ensure all customer needs are promptly addressed.The ideal candidate will respond to customers' requests, orders, questions and concerns in a timely and accurate manner, exercising the highest level of service and quality.Responsibilities:Enter customer sales orders, quotes and...

Assistant Manager Support Riphah University, Pakistan Responsible for providing IT support and managing all IT-related support software. Oversee the Help Desk and Complaint Desk, as well as look after managerial activities in the respective department.Job Specification The candidate should have an MBA in IT or MCS. They must have a strong command of...

IT Support ManagerAs a highly skilled IT support manager, you will be responsible for providing exceptional technical assistance and managing all IT-related support software.Key Responsibilities:• Manage the Help Desk and Complaint Desk to ensure timely resolution of IT issues.• Oversee the maintenance and optimization of IT support software to improve...

We are looking for a talented and customer-centric individual to join our team as a Support Specialist. This role involves working closely with customers to resolve their queries and concerns, and providing them with helpful solutions and guidance.The key responsibilities of this position include:Responding to customer inquiries via phone, email, or live...

About the Role:Manage front desk operations during evening shifts.Greet clients and visitors warmly and assist with inquiries.Handle calls and correspondence efficiently.Maintain accurate records and support administrative tasks as needed.This role requires excellent communication and interpersonal skills, proficiency in MS Office Suite and accounting...