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Operations Coordinator

2 weeks ago

Saddar Town, Pakistan beBeeCoordinator Full time 6,000,000 - 8,000,000
About the Role

This position involves coordinating with distributors and field forces to ensure efficient order processing, customer support, and data management.

Key Responsibilities
  1. Order Processing: Daily process and send orders to the factory ensuring timely delivery.
  2. Customer Support: Interact with Field Force/Distributors via daily calls/WhatsApp, providing information on distributor orders, accounts, and performance; resolve issues related to dispatch.
  3. Data Management: Maintain an Excel sheet of shortage brands on a daily basis and handle/resolve Field Force-related problems.
  4. Cost Statements: Update Field Force Cost Statements (National Basis) on a monthly basis, including TADA, SALARY, BONUS, and INCENTIVE, as well as DSF Cost Statements (National Basis).
  5. Target Incentive: Prepare Target Incentive Statements for Field Force.
  6. Analysis Sheets: Coordinate with Directors and Executive Officers to create analysis sheets using Microsoft Excel as per requirements.
  7. Sales Monitoring: Monitor sales by Division/Zone/Region (Target/OC/Sales) using computer programs to check if targets are achieved and send relevant reports.
  8. Competitor Price: Maintain brand-wise competitor price vs KSD as per Marketing Manager's requirements.
  9. Fund Position: Update fund positions in our program daily and check received statements through email from HBL and MCB.
Additional Tasks
  1. Payment Advice: Prepare Payment Advice to Field Force for TA/DA and INCENTIVE.
  2. Credit Notes: Prepare Normal (Without Tax) Credit Notes to distributors (Additional cash discount + Trade scheme).
  3. Debit Notes: Prepare Normal (Without Tax) Debit Notes to distributors.
  4. Tax Credit Notes: Prepare Tax Credit Notes (With Tax) Credit Notes and Debit Notes to distributors.
  5. Supplier Payments: Prepare Payment Advice to suppliers/parties.
  6. Excel Statements: Prepare different Excel statements as requested by Marketing Managers.