
Digital Empowerment Specialist
1 week ago
We are seeking an experienced Product Coordinator to support and scale our chatbot platform designed to empower women across Pakistan.
This role sits at the intersection of user growth, product operations, and impact-driven partnerships.
- Help grow our user base
- Support strategic collaborations
- Optimize onboarding
- Coordinate with cross-functional teams
User Growth & Retention
• Analyze user behavior data and feedback to identify friction points and drive product-led growth initiatives
• Track acquisition, activation, and retention metrics; collaborate with Product and Data teams to improve outcomes
Partner & Collaboration Management
• Coordinate with NGOs, field partners, and internal teams to execute growth-focused initiatives
• Serve as a central point of contact, ensuring alignment and accountability across stakeholders
Onboarding & Training
• Develop and manage onboarding journeys for users and partner teams
• Create or curate training materials to improve user activation and collaborator readiness
Product & Project Coordination
• Manage timelines, dependencies, and deliverables across tech, content, and outreach teams
• Ensure smooth execution of growth experiments, launches, and process changes
Campaign Execution Support
• Assist Marketing and Comms teams in executing outreach, engagement, and referral campaigns
• Track campaign performance and surface actionable insights
Reporting & Optimization
• Maintain dashboards and documentation to track KPIs and share progress with leadership
• Suggest operational improvements and system enhancements
Required Skills & Qualifications:We are looking for candidates with:
- 3-4 years of experience in product coordination, growth operations, or digital program management
- Strong analytical mindset with experience using data to inform product decisions
- Clear and confident communicator across technical and non-technical teams
- Hands-on experience with tools like Notion, Trello, Asana, Airtable, or similar
- Detail-oriented, organized, and motivated to solve operational challenges
- Passion for mission-driven tech, inclusion, and empowering underserved communities
Mission-first: Build technology that directly impacts women's lives across Pakistan
Growth-focused: Work closely with product and marketing teams to shape user experience and acquisition strategy
Collaborative culture: Work with passionate people solving real problems in creative, user-centered ways
Room to grow: Expand into product management, user research, or growth marketing over time
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