Call Center Supervisor Position

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

**Call Center Supervisor Position**

We are looking for a skilled Call Center Supervisor to lead our night-shift International Outbound Campaign call center operations.

This role requires a strong leader with excellent communication skills who can thrive in a fast-paced environment.

Responsibilities and Expectations:
  • Lead a team of call center representatives to ensure exceptional customer service and meet performance metrics.
  • Develop and implement strategies to enhance team performance and achieve sales targets.
  • Provide regular performance reports to senior management.
  • Improve call center processes to boost efficiency and productivity.
  • Maintain adequate staffing levels to meet call volume demands.
Work Schedule and Benefits:
  • Night Shift: 7:30 PM to 4:00 AM
  • Days Off: Saturday and Sunday
  • A mid-senior level position with opportunities for growth and development.


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