
Call Center Supervisor Position
4 days ago
**Call Center Supervisor Position**
We are looking for a skilled Call Center Supervisor to lead our night-shift International Outbound Campaign call center operations.
This role requires a strong leader with excellent communication skills who can thrive in a fast-paced environment.
Responsibilities and Expectations:- Lead a team of call center representatives to ensure exceptional customer service and meet performance metrics.
- Develop and implement strategies to enhance team performance and achieve sales targets.
- Provide regular performance reports to senior management.
- Improve call center processes to boost efficiency and productivity.
- Maintain adequate staffing levels to meet call volume demands.
- Night Shift: 7:30 PM to 4:00 AM
- Days Off: Saturday and Sunday
- A mid-senior level position with opportunities for growth and development.
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