Telecommunications Sales Specialist

4 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

Job Description:

We are seeking a highly motivated and customer-focused Telecommunications Sales Representative to join our team. As a Telecommunications Sales Representative, you will be responsible for engaging with residential customers who are interested in upgrading or signing up for telecom services and home security packages.

Your Key Responsibilities:

  • Upsell and cross-sell telecom and home security packages to maximize revenue opportunities.
  • Respond to inbound calls and inquiries from residential customers across the U.S. interested in telecom services and home security solutions.
  • Build rapport and establish a consultative relationship with customers to understand their needs and preferences.
  • Educate customers about the range of telecom and home security services offered by major Internet Service Providers.
  • Recommend tailored solutions that align with customers' requirements and demonstrate the value of our services.
  • Process sales orders accurately and efficiently while ensuring compliance with company policies and procedures.
  • Maintain up-to-date knowledge of industry trends, product offerings, and competitive landscape.
  • Meet and exceed individual and team sales targets and performance metrics.
  • Collaborate closely with the sales team, customer support, and other departments to provide a seamless customer experience.

Requirements:

  • Proven track record in telecommunications sales, preferably in the telecom or home security industry.
  • Basic technical knowledge related to internet, TV, and home security systems.
  • Excellent English communication and interpersonal skills.
  • Ability to work night shifts.
  • Strong negotiation and persuasive abilities.
  • Outstanding objection-handling skills.
  • Strong organizational and time management abilities.
  • Positive attitude, resilience, and willingness to adapt to changing situations.

About the Role:

The ideal candidate will have a passion for delivering exceptional customer experiences and a drive to succeed in a fast-paced sales environment. They will be able to build strong relationships with customers, identify their needs, and provide personalized solutions to meet those needs.

Key Qualifications:

  • High school diploma or equivalent required.
  • 2+ years of experience in telecommunications sales or a related field.
  • Bachelor's degree in Business Administration, Marketing, or Communications preferred.

What We Offer:

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

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