Call Centre Specialist

Call Centre Team Lead Job DescriptionThe role of a Call Centre Team Lead is to manage and supervise a team of call centre representatives. This involves overseeing the daily operations of the call centre, ensuring that customer service standards are met, and coaching staff to improve their performance.Key Responsibilities:Team Management: Supervise and...

Call Centre Representative - Night ShiftResponsibilities:Contact potential or existing customers to inform them about a product or serviceAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake...

Job OverviewYour role will encompass the strategic management and operational oversight of a call centre facility.Source and procure necessary equipment and resources to ensure seamless facility setup.Assume responsibility for daily operations, effectively receiving and addressing customer communications while advising on products and services.Prioritize...

Looking for the position of Fresh & Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:Fluency in English (spoken and written); multilingual abilities are a strong asset.Previous experience in a call centre, help desk, or customer service role is preferred.Excellent verbal communication,...

WE ARE HIRING*Calling Executive*Timings: (6pm-12am)Qualification: Intermediate / A-Levels or aboveExperience: Fresh & Experienced (6 months)Salary: Market Competitive(Basic + Commission)Location: Gulshan-e-Iqbal 13-A, Near Expo Centre.Skills Required:Fluent in EnglishGood Communication SkillsConfident & Goal-OrientedSocial Media AwarenessEmployee Development...

* Inbound centres receive calls from customers and clients, e.g. queries, requests, orders and complaints.* Outbound centres contact potential customers and clients with the aim of gathering information or selling a product.* Typical work activities vary according to the type of centre but, generally speaking, tasks will involve: -* setting and meeting...

Job Overview:">We are seeking an experienced professional to oversee the daily operations of our contact centre, ensuring seamless communication with customers and clients.Key Responsibilities:Performance Monitoring:Establishing and meeting performance targets for speed, efficiency, sales, and qualityCentre Management:Overseeing the daily running of the call...

We are seeking a skilled Call Center Agent to manage inbound and outbound calls, provide customer support and drive consumer satisfaction.Key Responsibilities:Answer customer inquiries and concerns in a professional mannerProvide product information and instructions to customersHandle and resolve customer complaints in a timely and effective mannerWork...

Job Description:We are looking for fresh candidates for the "Call Center EXECUTIVE" position in our International Call Center. Fresh candidates with exceptional English speaking skills are encouraged to apply with confidence.Job Location: Gulshan-e-Iqbal, Karachi, PakistanMinimum Education: Intermediate/O-LevelExperience: Fresh and experienced candidates can...

Job Overview:The Contact Centre Manager role is a strategic leadership position that requires exceptional leaders to manage daily operations, drive sales, and improve quality.Main Responsibilities:Data-Driven Decision Making: Set and meet performance targets for speed, efficiency, sales, and qualityDaily Operations Management: Manage the daily running of the...