Automotive Support Specialist

22 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Automotive Support Specialist

Exceptional Support for Automotive Buyers and Sellers

In this key role, you will work closely with customers over various channels to ensure their satisfaction and build lasting relationships that reinforce our commitment to excellence. This position requires a highly organized individual with strong communication and problem-solving skills to deliver exceptional customer service.

Responsibilities:

  1. Manage Inbound Calls and Address Client Needs
  2. Ensure Professional and Timely Support
  3. Monitor and Engage with Social Media Channels
  4. Communicate Relevant Information to Customers
  5. Coordinate with Appropriate Departments to Resolve Complaints
  6. Track and Follow up on Customer Orders
  7. Identify Customer Needs and Offer Solutions

Requirements:

  1. Bachelor's degree or equivalent relevant experience.
  2. Strong team player with ability to collaborate effectively within a fast-paced environment.
  3. Excellent organizational and multitasking skills, with a keen ability to prioritize tasks.
  4. Superior communication and interpersonal abilities, capable of building strong client relationships.
  5. Analytical mindset with a proactive approach to identifying solutions and areas for improvement.
  6. Ability to generate creative ideas and explore innovative ways to enhance customer satisfaction and engagement.


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