
Computer Systems Technician
18 hours ago
Devbunch seeks a highly skilled IT Support Specialist to join our team. This role requires expertise in analyzing, troubleshooting, and resolving complex technology issues.
You will work closely with colleagues to identify, analyze, and resolve technology issues, ensuring seamless business operations. Your primary responsibilities include:
Key Responsibilities:
- Analyze and troubleshoot technological issues to prevent downtime.
- Implement new technologies, including operating systems, software, and hardware components.
- Maintain regular upkeep for our technical equipment.
- Manage user accounts, email addresses, and access levels for employees.
- Implement backup strategies to prevent data loss.
- Perform security checks to safeguard against cyber threats.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or Information Technology.
- A minimum of 2-4 years of relevant work experience.
Technical Skills:
- Familiarity with multiple operating systems (Windows, Mac, Linux).
- Knowledge of troubleshooting Internet connectivity, phone systems, and office equipment.
- Able to create databases and utilize Excel spreadsheets at an advanced level.
- Proficient in Microsoft Office.
Soft Skills:
- Strong communication, organizational, and time management skills.
- Excellent customer service skills and a commitment to helping the company succeed.
Benefits:
- Competitive salary package.
- Referral bonus scheme.
- Paid leave options.
- Overtime payments.
- Performance-based increments/bonuses.
- Gratuity policy.
- Advance salary options.
- Annual leave encashment.
- Marriage allowance.
- Baby allowance.
- Interest-free personal loans.
- Wellness programs.
- Training certifications.
- Employee care recognition.
- Recreational activities.
- Gaming facilities.
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